First, check if the contact info you have provided is correct, including phone numbers and e-mails. Since we need to keep in touch with you while working on your paper, your phone number and e-mails will become the primary communication channel.

Second, check if the info you have provided is correct in full. Have you included everything you wanted to tell us? Remember, that the writer who works on your paper will rely on the info you have provided through the order form. Once the order form is submitted, it will be rather difficult for you to make changes.

The urgency of your paper is one of the main factors affecting the price. Remember, that the writer will not begin any research, until the payment is processed. We offer a 100% money back guarantee, and if you do not receive the paper you have ordered, we will give a refund.

You will have to verify your identity. Please, do not be scared if our Billing Department calls you and asks you to verify your personal information, including your billing address. We may also contact you to verify the fact that you have placed an order with us. This is important for both your security and our safety. We want to avoid any fraudulent activities and need to confirm that you are the one to have placed this order with us. We may also need to confirm that you are the cardholder and have paid for this order.

You will get an e-mail confirmation of your order with everything you wrote while submitting the order form. Please, use this information for your future cooperation with our company. This info will help you to answer many questions regarding your order. You will be able to contact the writer and our customer service representatives. Please, do not delete this information!

Make sure you check your e-mails regularly, in case of some changes or updates. You can use our system to contact the writer or post any order-related messages to the writer and customer service representatives. The writer will also send his/her answers through this system.

Do not worry, if you see we are still looking for a writer to complete your paper. Our writers are free to take orders they believe they can complete professionally and within the specified deadline. That is why, at times, you have to wait to get the best writer for your assignment.

If you suddenly discover that your paper requirements have changed, PLEASE, RESUBMIT THEM! Our company and our writers are flexible enough, and you can update the info. However, if you change the deadline, the number of pages you need, the type of product or level of service, you will have to submit additional compensation, to meet your new requirements.

Do not get alarmed, if the writer does not respond for some time. Our writers do not check messages every minute. They are busy doing research and writing. However, providing a reply within 24 hours is a must for all writers. If you have placed an urgent order, the writer will check your messages every 1-2 hours.

Make sure to check your mails regularly, when the deadline is approaching. You will receive an e-mail notification from our company that your order was completed. The e-mail will also have a link to your account, and this is where you will be able to download the finished paper. In case of any technical difficulties, you will be able to receive your paper to your email.

Now you can check your paper and fill out our customer satisfaction survey! You can find the link to our customer satisfaction survey in your e-mail. Please, inform us what you think about this order. Do not hesitate, it is extremely important for us to know your opinion! If you feel that your paper needs corrections, we can do them within 14 calendar days after the deadline for your paper expires. All these changes are FREE, unless you change your order requirements.